In today’s cluttered, hypercompetitive marketplace your business can’t afford to make a poor first impression. Every touch point that leads to your company needs to impress, motivate and inspire a prospective customer. You may have a great product or service, but to be taken seriously, clients need to believe that you’re on the same playing field as the bigger guys. Even if you’re a consultant that works from a home office, you’ll need to position your company as a polished brand that touts confidence, experience and quality. Fear not. Here are five simple tips for branding your business to create the illusion that it is a global corporation with an army at the ready — all without breaking the bank.1. WebsiteYour website is the center of your brand universe. Simplicity is the key to looking like a big fish. Less is more. A clean, easy-to-navigate two-page site with useful content will make your company look far more established than a cluttered 20-page site with long-winded fluff. Design your site with the needs of your user in mind, not your ego. Sites that try to be everything to everyone will often become nothing to anyone.Choosing the right URL (Domain Name) is also a vital part of your brand positioning strategy. Your main URL should be as short as possible. Long URLs are harder to remember, harder to read and are more likely to be spelled incorrectly. There is a reason why apple.com isn’t weloveapplecomputers.com.2. Contact NumbersHow often have you seen a billboard or heard a radio spot that advertises an easily forgettable phone number? Phone numbers should be catchy and easy to remember. Using a catchy number is a great way to increase sales call volume, build brand awareness and increase the effectiveness of your marketing efforts. Not only is it easy for potential clients to remember but it’s easy for them to pass on too.3. Automated Phone SystemsCombining an easy number with automated phone systems and virtual assistants enables small businesses to look and sound professional and capable. You never miss a call, the caller’s details or their query – nor are you caught dashing into a meeting with a mobile sounding like the caller is the last person you want to speak to! This also small-business owners and employees the ability to receive calls in their home offices or on their mobile devices when they choose, while appearing to be available in their office. Which brings me to…4. Virtual OfficesEven though you might be answering a call on your mobile phone from your living room, it’s important that your customers believe they are contacting a competent established and trustworthy business. Virtual offices are an effective solution for businesses that conduct most of their day-to-day communications via phone calls and emails, and rarely need to meet their clients in their own offices. This is especially the case for smaller companies based in more remote areas who are targeting larger urban based clients. These larger clients would often rather deal with fellow urban based suppliers and a Virtual Office address can enable your brand to be seen as being London based, for example, without having to actually be there.5. The Business CardNow you have a slick website, a memorable phone number and a captain-of-industry street address. It’s time to combine all of those elements into a single tool. The business card is a vital part of the first impression experience and an instant reflection of you and your company’s work. A cheap, uninspired business card will send the wrong message to a prospective customer. Spend time designing a card. Be creative, yet tasteful. Choose a thicker card stock with a high quality finish. Remember, there is a reverse side! Use this effectively to show examples of your work, bullet points of your services, your web address etc. Make sure that you are able to write on your card – people often make notes about you or your company on the card to remind them of salient details of your service, so stay away from very high gloss finishes. Customers want to do business with companies that demonstrate their ability to provide high quality services, and a creative business card will send them that message.
Redstorm CEO, Carol O'Kelly, is a very hugely respected, award winning, keynote speaker in the areas of Personal Branding, Strategy, Communications, Executive Presence and LinkedIn. She has a huge passion for what she does and for the clients she works with. From C-Suite Personal Branding work to Communications Strategy projects and her Advisory roles, she brings all her energy, enthusiasm and focus to her work.